Identifying types of conflicts and resolving conflicts through effective communication techniques

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F‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍inal Paper Focus of the Final Paper This course focuses on identifying types of conflicts and resolving conflicts through effective communication techniques. Your Final Paper will be an eight-to ten-page paper (excluding the APA title and reference pages) that will showcase what you learned about conflict and conflict resolution. Identify a recent interpersonal, group, or organizational conflict that you were involved in and was later resolved. Select five of the topics listed below and discuss how they apply to your chosen conflict. You must use a minimum of five resources to help support your discussion of these topics. Be sure to focus on communication techniques that were used during the conflict management process. Argue whether the resolution to this conflict was a “best practices” approach to resolving this conflict. I would like to discuss about an organizational conflict that I was involved in which is when one of my colleagues went over my head and went in and changed my a Insurance quote in the system that he shouldn’t have even touched. When I confronted him about it he became very nervous. I was very calming about the situation when we talked about it and was able to come to a resolution on next steps. Your paper must include an introduction paragraph that provides a high-level overview of your paper. In addition, your paper must include ‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍a strong conclusion paragraph that brings together the topics discussed. Remember not to introduce any new topics in your conclusion. Conflict Topics for the Final Paper (select five) Why does conflict occur? Conflict management The positive and negative effects of conflict Role of personality types in conflict management Communication techniques Ethics and workplace conflicts Climate in a conflict situation Stress and anger Facework Forgiveness Mediation and arbitration Writing the Final Paper The Final Paper: Must be eight to ten double-spaced pages in length and formatted according to APA style as outlined in the APA checklist (Links to an external site.) in the Writing Center. Must include a title page with the following: Title of paper Student’s name Course name and number Instructor’s name Date submitted Must begin with an introductory paragraph that has a succinct thesis statement. Must address the topic of the paper with critical thought. Must end with a conclusion that reaffirms your thesis. Must use at least five scholarly resources, including a minimum of two from the University of Arizona Global Campus Library. Must document all sources in APA style, as outlined in the Common APA Citations (Links to an external site.) page in the Writing Center. Must include a separate reference page, formatted according to APA style as outlined in the Writin‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍g Center.

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