Improving quality through improved performance at CapraTek
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You are a human resources professional at CapraTek. You have been approached by Evelyn Unger, the senior HR generalist, to head a team to address improving quality through improved performance at CapraTek. She wants to make some informed decisions regarding the direction and management of the organization. Improving quality is a strategic goal for this organization. You suggest that certain data will help provide a basis for taking action.
Create an executive summary with your recommendations regarding the introduction of key performance data to improve quality. Use the support documents and your activity notes from the CapraTek: Data for Decision Making – Measuring Organizational Performance simulation to support your decisions.
Write a 3–4 page executive summary for CapraTek’s senior HR generalist, Evelyn Unger, using the CapraTek: Data for Decision Making – Measuring Organizational Performance simulation to interpret data and information on performance in order to improve quality. Complete the following:
Summarize data gathered from the company.
Review the data gathered from the CapraTek simulation.
Identify key themes.
Develop recommendations, using the presented data, to drive employee performance in the direction desired by organizational strategy.
Analyze the data to identify trends.
Identify actions needed to increase performance.
Include a minimum of two recommendations that are supported by your analysis.
Explain how your recommendations would improve quality and help to achieve strategic organizational goals.
Propose methods of collecting data to measure performance.ï»¿
Research data collecting methods for measuring performance.
Identify the methods that you feel would be the most effective for the situation at CapraTek.
Convey purpose in an appropriate tone and style, incorporating supporting evidence and adhering to organizational, professional, and scholarly writing standards.
Ensure that your executive summary is written to your intended audience and that it conveys the points above.
Note that your recommendations are for information-only purposes.
The deliverable for this assessment applies professional skills in human resources management (HRM) to workplace situations which you will likely encounter in your day-to-day work. As part of your learning, we focus on the development of effective professional communication skills for the workplace. Your assessment should meet the following additional requirements:
Length: Your executive summary should be 3–4 typed, double-spaced pages, not including the cover and resources pages.
The first page should be a cover sheet with your name, the course number, assessment title, and date. No other information is required on this page.
The last page should be the reference list.
Organization: Make sure that your assessment writing is well-organized, using headings and subheadings to organize content for the reader.
Font and font size: Times New Roman, 12-point font.
Resources: Use a minimum of 3 references from trade or peer-reviewed publications.
Evidence: Support your assertions with data and/or in-text citations.
APA formatting: Format resources and in-text citations according to current APA Style and Format guidelines.
Support main points and recommendations with relevant and credible evidence.
Address the appropriate audience, using familiar, discipline-specific language and terminology.
Use spell-check and other tools to ensure correct spelling and grammar.